PURCHASE CONDITIONS
Know all the information related to your shipments, returns and guarantees. Take a look at our Purchase Conditions and purchase your items with the utmost confidence and peace of mind.
These General Contract Conditions - hereinafter CGC -, regulate the purchase conditions of the different products offered on our website: www.oxaan.com, owned by Oxaan International Trade, with NIF B13810403, (now hereinafter Oxaan), a Spanish company , located at Calle Jardín 10, 45122 Argés, Toledo, Spain.

In order to use our website, you know and accept all our policies:

• Cookie Policy
• Payment Policy
• Returns, Refunds and Cancellations Policy
• Terms & Conditions
• Shipping Policy
• About Us
• Privacy Policy

Users who make purchases at www.oxaan.com fully accept these GTC and will be bound by them, as if they were written at the time of contracting/purchasing.

It will be an essential requirement to read and accept the GTC, prior to the purchase of any product through www.oxaan.com

Oxaan reserves the right to modify the CGC at any time and without prior notice. The CGC will always be accessible from the website, so that the user can consult or print them at any time.

The prices and conditions of sale are merely informative and may be modified in response to market fluctuations. However, placing the order by completing the purchase form implies compliance with the price offered and with the general conditions of sale in force at that specific time. Once the order has been formalized, the purchase will be understood to be perfected by operation of law, with all the legal guarantees that protect the purchasing consumer and, from that moment, the prices and conditions will be contractual and cannot be modified without the express agreement of both contracting parties. .

Oxaan reserves the right to deny and/or suspend access to the services provided on www.oxaan.com for reasons of breach of contractual good faith, breach of applicable legislation, of these General Purchase Conditions and/or in cases of fraud detected by this company and/or any of its suppliers.

Customer service / Mediation service
For any additional information, query related to the status of an Order or a return, or claim related to an Order, you can contact the Oxaan Customer Service by email info@oxaan.com or by phone at 624 795 255, if you are calling from outside Spain add the prefix +34.

Dispute resolution
Resolution of online disputes in consumer matters in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform that is available at the following link: http://ec. europa.eu/consumers/odr/.